We believe that answers below will be vital and helpful for you starting your new mobile business. You will find quick answers to the most common questions here.
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What is the materials of your cart?
Please check the above detailed materials specification.
If I use the cart around beach,how is the rust proof of the cart?
Firstly,all cart body are made of galvanized tubes,which is hard to be rusty;
Secondly,for the cart body,we will polish it firstly,then painting for two times.While we use the good quality rust proof painting.
What items included in your price?
Firstly,it includes double stainless steel working table;
Secondly,it includes the following electric system:
4square meter wires (220V cart),and 32A cable box,/ 6square meter wires (110V cart) and 64A cable box, 5pcs sockets,1.2m length light tube,2pcs tail lights,1pc of connector,1pc of external power socket,single wire system,and 2pcs reflectors;
Lastly,it includes the following water system:
Double stainless steel water sinks with 3000W hot/cold water tap,24V/35W/4L per min/1Mpa automatic water pump,2x25Lplastic water tanks,and 1 water floor drain.
Do you accept customization?
Yes,firstly,we accept the customization for new designs of the carts. So if you have any new ideas,feel free to let us know. Then we will discuss step by step;
Secondly,we accept the customization for inside as well,including installing different types of kitchen equipment according to your requests,or customize the inside to suit your plans.
Any attractive decoration can be selected for my cart?
Yes,like 3D logo,2D logo,stickers,LED stripes,White light on selling window,Colorful lights on selling window,advertisement light,etc.Let us know your ideas and logos,then will make the most attractive cart for you.
Can I customize the color?
Yes,any RAL color can be your choices,and you can select single or double colors,etc.
Can you do the free design before order so that I will know what my cart looks like?
Yes,after we confirming the details,we will make 2D design firstly for confirmation,then showing you the 3D design,so that you can check any details again before order.
What is the payment terms?
Payment terms can be trade assurance on alibaba,or bank transfer,or western union.
Usually,50% deposit would be in advance,then the balances after finishing production and before delivery.
How to buy?
Firstly,please let us know your full plan,then we will confirm all details & prices.And we will do the free designs for you confirming details again,then draft order or issue PI for you for payment.After receiving the deposit,production will begin.Then we will keep you updated the process every week.After finishing the whole production,will inform you the full detailed photos & videos.After you confirming the production,delivery will be done asap.
How long is the production time?
Usually,it takes 20 workdays. However,it depends on the exact order time,we will confirm with you again.
Can you make Australian standard cart?
Yes,that is no problem,details including Australian standard coupling,Australian standard tail light,Australian standard cables.
How to ensure the quality of kitchen equipment working well in food cart?
We will test every kitchen equipment before installation,while checking quality again after cart is ready,so that ensure all equipment working well there.
Cart is with brakes?
We are able to install brakes according to your requests,including hand brake,electric brake,impact brake,etc.
Is the cart can be driven on the expressway?
If running on expressway,we suggest with whole unit chassis or AL-KO chassis.We are able to customize it for you.
I only want cart body without chassis,tow bar and wheels,can you provide?
Yes,that is no problem.
Can you provide AL-KO Chassis Cart?
Yes,that is no problem.
What is the MOQ?
1 unit is acceptable,even for a new customization model.
Can you ship it to my country?
Yes,we are able to arrange international sea shipping. Let us know your nearest seaport or your detailed address,then we will check the most safe & cheapest shipping freight for you.
Is there any other extra fees that I need to pay?
What you will pay includes the total EXW prices,as well as shipping freight,insurance fees,destination port fees,customs clearances fees,import taxes and VAT.If you want to know the full cost,let us know.We will check it for your references.
What is the warranty?
We provide one-year warranty since the cart arrival of destination port.After customer receiving goods,and if there are any problems,we will provide the free parts.
Where is your factory located? Can I visit?
Yes,we sincerely welcomed. And our factory is located in Zhengzhou City,Henan Province.
The nearest airport is Xinzheng International Airport,and nearest train station is Zhengzhou East Station.